Privacy Policy

1. Introduction

Welcome to ChatData ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered data visualization platform.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and email address when you create an account
• Payment information when you subscribe to a paid plan
• Profile information you choose to provide
• Communication data when you contact us

Usage Data

We automatically collect certain information when you use our service:

• Device and browser information
• IP address and location data
• Pages visited and features used
• Time spent on the platform

Data You Upload

When you upload datasets to our platform, we process and store this data to provide our visualization services. Your uploaded data remains your property, and we do not use it for any purpose other than providing our services to you.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services
• Process your transactions and manage your subscriptions
• Send you important updates and notifications
• Improve and personalize your experience
• Analyze usage patterns to enhance our platform
• Communicate with you about support issues
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our platform (e.g., payment processors, cloud hosting)
• Analytics Partners: To help us understand how our service is used
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Secure data centers with physical security

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: